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Organisational and social design
“Design can make a game-changing contribution to social innovation, but to do that, designers need a way to immerse themselves in the contexts where social innovation happens, acquire the skills they need to play a leading role, and a means to facilitate the process and foster collaboration. The big opportunity is to apply the creativity, skills, vision, and methods of design to the entire process of social innovation—to work from inside the system, helping people see the same things, connect the silos, and make sense of problems by making them imaginable and accessible. Design helps define a path forward. It untangles the complicated processes and players, helping us map what’s working and where.
Design for social innovation includes the design of everything: from conversations, communication campaigns, experiences, structures, technology platforms, systems, products, business models, strategies, art, and culture. It incorporates all traditional and new design disciplines and mediums— identity, interactive, film, product, movement, and game design. It has the potential to be the single integrating force we need to take on the challenges we face—systemically and sustainably.”
A recent British report classified social design into social entrepreneurship, socially responsible design, and design activism (Armstrong, Bailey, Julier, & Kimbell, 2014). Known for his work on social activism, Markussen (2015) has added social movements to this classification. By now then, we have seen not only a surge in social design but also the first steps of scholarly discussion about its forms and limits.
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